M & M Cars Private Hire is a family run private hire and chauffeur business. We started out 5 years ago and have grown to be the second to none Car Hire company in Malvern and Worcester. The owners/partners Maria and Jose are dedicated to quality, customer service, discretion and reliability. With this in mind the business has moved from a pen and paper diary to computer based solutions like our online booking facility, where you can book your private hire/chauffeur journeys with ease for both account and non-account customers. M & M offer 24/7 contact, either via email or over the phone where a friendly, professional person will be available to answer any queries that you might have, so whether you need a run to a Airport the next morning or to one of the major sea ports we are able to handle this request. Card payments can be taken over both the phone and in the cars via portable card readers. All of this is handled by secure systems in order to guarantee peace of mind and make your experience stress and trouble free. We are big enough to cope with all needs and small enough to provide that extra level of personal care, this allows us to cover any destination or any occasion. All of our vehicles have air-con and are kept to very high standards in both maintenance and cleanliness as you can see on our website or experience in person by becoming one of our regular customers. We are fully insured and regulated by Malvern Hills District Council and Worcestershire County Council.
All of our drivers and any subcontractors working with us will have a full DBS (formerly CRB) and will have to comply with our standards and terms of business, as we look after Local and National government bodies, colleges, tour operators and private individuals. M&M Cars Private Hire can look after your travelling needs from a simple school run to your chauffeured day’s travel at competitive prices without compromising the quality and the service you will experience. M&M Cars Private hire cover’s all major airports; Heathrow, Gatwick, Stansted, Luton, City, Manchester, Birmingham, Bristol and many other smaller airports. Train stations, Sea Ports, tours, sporting events and the list goes on. Some additional benefits of an M & M Car service are as follows; we provide free Wi-Fi in cars, supply bottles of water for longer journeys and lastly customers can even bring a dvd’s and play them in vehicle when hired for over 4 people during a day or on long journeys. So the next time you require a Private Hire but want that additional level of service and comfort, contact us, to see which one of our services is perfect for you. We have one goal - to become your preferred supplier for Private hire and chauffeur services in Malvern and Worcestershire.
The experience (Monica)
Background in customer services and business management. Monica as acquired a wealth of experience in fleet management working for an international car rental company and working with one of the biggest Taxi and Chauffeur company in Lisbon, Portugal. Monica experience and knowledge allied to the technology that we operate allows us at M&M Cars Private Hire to give a unique experience to our customers.
The Musician (Warren)
A musician at heart and cabbie by trade, with over 20 years’ experience in the taxi trade working for some of the oldest taxi companies within the Malvern District or neighbouring Districts. Warren has brought to M&M a world of experience in the taxi trade that allow us to look at different ways to perform improving the customer satisfaction.
The Student (Catia)
Catia as a background in customer service acquired working in hospitality, a tough area similar to the taxi industry in many ways. Catia is at the moment studying at Worcester University where she enrolled on a MBA and her learning allow for new ideas to appear and be set to trial with us at M&M Cars Private Hire.
The Engineer (Peter)
Peter as worked as engineer and project management most of his life. He has travelled far and wide within the UK and knows most of the Country. This knowledge allows M&M to provide effective and stress free tour or day hire to individual customers or groups.
The PR (John)
John is hard to describe. He has a wealth of knowledge in several areas and as a knack for people, which makes him a valuable asset for M&M bringing the voice of reason to most of what we do.